Frequently Asked Questions
Everything you need to know about your FLEXICO timepiece.
What materials are used in FLEXICO watches?
Every FLEXICO timepiece is crafted using 316L surgical-grade stainless steel, scratch-resistant sapphire crystal glass, and high-precision Japanese or Swiss movements to ensure durability and style.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. All orders include a tracking number sent via email.
Are FLEXICO watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM (50 meters), making them suitable for everyday use and light swimming. Please refer to the specific product page for exact depth ratings.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition with all packaging for a full refund.
Do the watches come with a warranty?
Absolutely. Every FLEXICO watch comes with a 2-year limited warranty that covers manufacturing defects and movement issues from the date of purchase.
How do I adjust the size of my watch band?
Our mesh and link bracelets are designed for easy adjustment. We include a small adjustment tool with every order, and you can find step-by-step video tutorials on our 'Care & Maintenance' page.