Returns & Exchanges

At FLEXICO Watches, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return window for all items in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the watch in its original luxury packaging, including all warranty cards and manuals, to ensure the item is protected during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned timepiece, your refund or exchange will be processed within 5-7 business days.